Shipping & Returns

ALL ORDERS SHIP FROM TORONTO, ONTARIO CANADA WITH NO ADDED DUTIES FOR CANADIAN CUSTOMERS!

We offer shipping to locations within Canada & the United States as follows:

CANADA:  via Canada Post Expedited Parcel Service

ON, PQ - $12.00 flat rate shipping

AB, BC, SK, MB, NB, NS, PEI - $18.00 flat rate shipping 

NL, NU, NWT, YK - $25.00 flat rate shipping. 

UNITED STATES:  

NATIONWIDE(Excluding AL & HI) - $20.00 flat rate shipping.

CA - $25.00 flat rate shipping(including State sales tax).

Delivery is approx. 7 days but may take longer to the Canadian territories, the United States or to remote locations.

Shipping rates are subject to change without prior notification.

Your signature may be required for delivery of your order. 

Please note: Customers are responsible for all shipping charges and related expenses resulting from incorrect address entry, refused delivery, or cancelling orders after the order has shipped. 

Your order was packed with great care and attention to detail. Any damages should be reported and claimed immediately to the carrier as well as contacting us at info@soapandwatereveryday.com within 2 days after delivery. Wherever possible, please attach a picture of the damage for your records.

Returns resulting from an error on our part must be authorized by way of a Return Authorization number (RN #) which we will supply along with a return address.

Unauthorized returns are subject to a 20% re-stocking fee.

Our site is aimed at customers who are familiar with the brands that we offer for sale. Due to the personal nature of these products and to ensure your safety, we do not accept returns or exchanges of any items. This is our guarantee to you that the items you have purchased are new, never previously sold, returned and re-sold. Please check your selection carefully prior to placing your order.

ALL SALES ARE FINAL SALE!